Please read these terms carefully before using our services
Last updated: April 2026 · Effective immediately
These Terms of Service ("Terms") govern your use of Moon Marketing's services and the Lunar Client Portal ("Portal") operated by Moon Marketing ("we", "us", "our") at moon-marketing.net. By accessing the Portal or engaging our services, you agree to be bound by these Terms.
Moon Marketing provides digital marketing services including but not limited to paid advertising management (Google Ads, Meta Ads, TikTok Ads), creative production, campaign strategy, and performance reporting. The specific services provided to each client are agreed upon separately through a service agreement or proposal.
The Lunar Client Portal is a software platform provided alongside our services to facilitate communication, file sharing, invoice management, and campaign reporting between Moon Marketing and its clients.
Access to the Portal is granted solely to clients who have entered into a services agreement with Moon Marketing. You must:
We reserve the right to suspend or terminate access if these conditions are not met.
As a client, you agree to:
Creative assets (videos, images, copy) produced by Moon Marketing for your campaigns will be presented for your review through the Portal. You may:
Once you approve an asset, Moon Marketing is authorised to run it in your campaigns. Auto-approval, if enabled, constitutes your ongoing consent for new creatives to run without individual review. You may disable auto-approval at any time through the Portal.
Moon Marketing is not liable for campaign performance resulting from client-approved creative assets.
Your assets: Any logos, branding, images, or content you provide remain your intellectual property. You grant Moon Marketing a limited licence to use these solely to provide the agreed services.
Our work product: Creative assets, ad copy, strategy documents, and reports produced by Moon Marketing are owned by Moon Marketing until full payment has been received, at which point ownership transfers to you for the specific agreed deliverables.
Portfolio: Unless you request otherwise in writing, Moon Marketing reserves the right to reference your business as a client and display campaign results (without disclosing confidential financial data) in our marketing and portfolio materials.
Invoices are issued through the Portal or via email. Unless otherwise agreed:
Ad spend budgets are separate from management fees and are charged directly to your own advertising accounts.
Both parties agree to keep confidential any non-public information shared in the course of the engagement, including campaign strategies, performance data, pricing, and business information. This obligation survives termination of the agreement.
We will not disclose your campaign data or business information to third parties except as required by law or with your written consent.
Either party may terminate services by providing 30 days written notice. Upon termination:
We reserve the right to terminate immediately and without notice if you breach these Terms, engage in illegal activity, or fail to pay after 60 days.
To the maximum extent permitted by law, Moon Marketing's total liability for any claim arising from our services is limited to the fees paid by you in the three months preceding the claim. We are not liable for indirect, incidental, or consequential losses including lost profits, loss of data, or loss of business opportunity.
We do not guarantee specific advertising results, return on ad spend, or campaign outcomes, as these depend on many factors outside our control including platform algorithms, market conditions, and audience behaviour.
Our services are provided "as is". While we work hard to deliver excellent results, we make no warranties — express or implied — regarding campaign performance, platform availability, or the fitness of our services for any particular purpose.
The Lunar Client Portal is provided as a convenience tool. We are not liable for any downtime, data loss, or access issues relating to the Portal.
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales. We encourage resolving disputes informally first — contact us at cm.fileshares@gmail.com.
We may update these Terms from time to time. We will notify active clients of material changes by email or in-portal notification at least 14 days before they take effect. Continued use of our services after that date constitutes acceptance of the updated Terms.
These Terms, together with any signed service agreement or proposal between you and Moon Marketing, constitute the entire agreement between us and supersede any prior discussions or representations.
For any questions about these Terms: